Public Privacy Policy

At Humata Health, your privacy—and the privacy of your patients—is our priority. We are
committed to protecting personal information and personally identifiable health information
(PHI) you share with us, whether as a healthcare provider, payer or visitor.

This Privacy Policy outlines how we collect, use, and safeguard your information through both public and
authenticated access to our website and digital platforms.

Scope of This Policy

This Privacy Policy applies to all visitors and customers of Humata Health and any affiliated platforms or services we provide. While our site may contain links to third-party websites, we are not responsible for their content or privacy practices.

HIPAA Compliance

Humata Health complies with the Health Insurance Portability and Accountability Act (HIPAA) and all associated privacy and security regulations. We have implemented technical, administrative, and physical safeguards to protect the PHI transmitted to us and to ensure the confidentiality, integrity, and availability of this data.

Our role as a Business Associate means we process PHI on behalf of covered entities (e.g., providers, health systems), and we enter into Business Associate Agreements (BAAs) to define our legal responsibilities in managing this data.

Information We Collect

From Website Visitors

  • Browser and device information (e.g., IP address, browser type)
  • Referring URLs and browsing behavior
  • Non-identifiable demographic data
  • Cookie data (see “Cookies” below)

From Registered Users and Customers

  • Name, contact information, and organization details
  • Authentication credentials (e.g., username, password)
  • Communication and support history

We do not collect patient information directly from individuals, but we do process and store PHI on behalf of our provider and payer customers in accordance with HIPAA standards.

Use of Cookies

Our website uses session cookies to support security and usability. These cookies help track active sessions, maintain authentication, and personalize content delivery. You may disable cookies in your browser settings, though doing so may limit functionality on our site.

How We Use Information

We use collected data to:

  • Deliver services and process healthcare transactions
  • Respond to support inquiries
  • Improve website performance and user experience
  • Fulfill legal and compliance obligations
  • Conduct de-identified analytics to enhance offerings

We do not sell your personal information to third parties.

Sharing of Information

We may share your information only in the following scenarios:

  • With trusted third-party partners who provide services on our behalf (e.g., cloud hosting, support tools), under strict contractual obligations
  • With regulatory authorities or law enforcement, when legally required
  • As part of a business transfer, such as a merger or acquisition, under continued privacy commitments
  • With covered entities, as part of fulfilling our obligations under HIPAA

Contact Us

Compliance@humatahealth.com

Security@humatahealth.com

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