.png)
Headquartered in Pittsburgh, PA., Allegheny Health Network (AHN) is a 14-hospital, multi-state academic medical system. The network operated with a decentralized prior authorization process, in which different locations and specialties managed their own authorizations, and the staff responsible for obtaining prior authorization also supported clinical work, which pulled them away from patient-facing responsibilities.
Greater investment in patient experience has been a top priority for AHN, so they began looking at opportunities to standardize prior authorization to provide even higher-quality care and improve patient outcomes.
.svg)
.svg)
