Looking to improve patient outcomes, Allegheny Health Network implemented
prior authorization software that creates an exception-based environment,
improves staff efficiency, and accelerates time to care for patients.
Headquartered in Pittsburgh, PA., Allegheny Health Network (AHN) is a 14-
hospital, multi-state academic medical system. The network operated with a
decentralized prior authorization process, in which different locations and
specialties managed their own authorizations, and the staff responsible for
obtaining prior authorization also supported clinical work, which pulled them away
from patient-facing responsibilities.
Greater investment in patient experience has been a top priority for AHN, so they
began looking at opportunities to standardize prior authorization to provide even
higher-quality care and improve patient outcomes.
Case Study PDF
Comments